Contact information

OFFICIAL COMPANY INFORMATION

Hangzhou Fengmu Trading Co., Ltd. Operator of the Culiynnoxy home kitchen trash can online store.

GET IN TOUCH

If you have any questions about our kitchen trash can products, order inquiries, delivery arrangements, return procedures, refund issues, payment problems or privacy concerns, our professional customer service team is always available to help you.

Customer Support service@culiynnoxy.com

Email serves as our main customer service channel for all product consultation and order-related issues.

Please prepare the following information when contacting our team:

For placed orders: Provide your order number and the email address used during checkout to help us respond to your inquiry faster.

For damaged, incorrect or missing kitchen trash can products: Attach a brief issue explanation, along with clear photos or videos of the trash can product, outer packaging and shipping label.

For return applications: Please never ship items back without prior consultation. Our team will provide you with formal return specifications and the official return delivery address.

Response Time

We aim to reply to all customer messages within 1–2 business days. Inquiries related to logistics processing, payment exceptions, refund reviews and privacy applications will require extended review and processing time.

BUSINESS INFORMATION

Company: Hangzhou Fengmu Trading Co., Ltd.

Email: service@culiynnoxy.com