Contact Us
OFFICIAL COMPANY INFORMATION
Hangzhou Fengmu Trading Co., Ltd.
Operating company associated with the Culiynnoxy store.
How Can We Assist You?
Got inquiries regarding kitchen trash can products, orders, shipments, returns, reimbursements, payments or privacy‑related requests? Our customer support team is ready to offer you assistance.
CUSTOMER SUPPORT
service@culiynnoxy.comSending emails is our preferred contact method for questions about your kitchen trash can orders and store‑related matters.
Regarding Your Placed Orders
Kindly provide your order number and the checkout‑used email address when reaching out to us. This enables us to pull up your order record and deliver replies more promptly.
Damaged, Defective or Wrongly‑Shipped Kitchen Trash Cans
If you encounter issues with your received kitchen trash can goods, write a short problem description and attach clear photos or video clips covering the item itself, its original packaging and shipping label where applicable.
Return Procedures
Do not send back any merchandise without prior contact with us. Our support staff will evaluate your application and supply proper return guidance as well as the designated return delivery address for your specific order.
Reply Timeline
We strive to answer all customer messages within 1–2 business days. Cases linked to logistics carriers, payment processors, reimbursements or privacy topics may demand extra processing time.