Privacy Policy
Culiynnoxy Privacy Policy
Culiynnoxy Privacy Commitment
Culiynnoxy is inspired by the elegance of moonlight and the timeless beauty of golden jewelry. We value customer trust and are committed to protecting your personal information while providing a safe and transparent shopping experience.
Culiynnoxy Privacy Policy
Culiynnoxy Brand Privacy Commitment
Culiynnoxy is a jewelry brand inspired by the elegance of moonlight and the timeless beauty of golden tones. We value not only the jewelry we create, but also the trust and privacy of every customer who visits our store.
This Privacy Policy is designed to explain clearly how we collect, use, protect, and manage personal information while providing a safe and transparent shopping experience.
Culiynnoxy operates this store and website, including all related information,content, features, tools, products, and services, in order to provide you, thecustomer, with a curated shopping experience (the "Services").
The Culiynnoxy online store is owned and operated by Guangzhou YueyingTechnology co., Ltd. Culiynnoxy is powered by Shopify, which enables us to
orovide the Services to you.
This Privacy Policy describes how we collect, use, disclose, and otherwise processyour personal information when you visit culiynnoxy.com, use the Services,make a purchase or other transaction, interact with our advertisements, contactcustomer support, or otherwise communicate with us.
f there is a conflict between our Terms of Service and this Privacy Policy
regarding the collection, processing, use, or disclosure of personal information,
this Privacy Policy will control with respect to those matters.
Please read this Privacy Policy carefully. By accessing or using the Services, youacknowledge the privacy practices described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that
dentifies, relates to, describes, or can reasonably be linked to you.
Personal information does not include information that has been collectedanonymously or appropriately de-identified so that it cannot reasonably identify
you.
Depending on how you interact with the Services, where you live, your privacychoices, and applicable law, we may collect or process information including:
Contact information, including your name, email address, telephone number,
billing address, and shipping address.
Account information, including login credentials, preferences, saved addresses
and account settings where applicable.
Transaction information, including products viewed, added to cart, purchased,returned, exchanged, or cancelled, order history, payment status, andtransaction identifiers.
Payment-related information processed through third-party paymentproviders. We generally do not directly store complete payment card numbers orcard security codes.
Customer service information, including messages, order details, photographs,product information, and other information you voluntarily provide whencontacting us
Device information, including device type, browser type, operating system, IPaddress, network information, and certain device or online identifiers.Usage information, including pages and products viewed, search activity,referring URLs, shopping-cart activity, checkout activity, Website interactions,
and date and time of visit
Advertising and attribution information, including advertising interactionsreferring URLs, shopping-cart activity, checkout activity, Website interactions,
and date and time of visits.
Advertising and attribution information, including advertising interactions,
conversion events, campaign information, and related identifiers where
permitted by applicable law.
Cookie and privacy preference information, including consent choices and
applicable browser or device privacy signals.
Personal Information Sources
We may collect personal information:
Directly from you when you place an order, create an account, contact us,
subscribe to communications, or otherwise provide information to us. Automatically through our Website using cookies, pixels, scripts, tags, local
storage, server logs, and similar technologies.
From Shopify and other service providers that support our Website and
business operations.
From payment processors and payment service providers
· From shipping, warehouse, fulfillment, and logistics providers.
From advertising, analytics, attribution, and measurement providers.
From fraud-prevention, security, and risk-management providers.
From other business partners or third parties where permitted by applicable
law\.How We Use Your PersonalInformation
Depending on how you interact with us and which Services you use, we mayprocess personal information for the following purposes
Provide and Improve the services. We may use personal information to operatethe Website, process transactions, fulfil orders, arrange shipping, providetracking information, maintain shopping-cart functionality, manage accounts,facilitate returns and exchanges, respond to customer requests, and improve theServices.
Payments and Transactions. We may use personal information to process andconfirm payments, maintain transaction records, prevent payment fraud, andmanage refunds or cancellations.
Marketing and Advertising. Where permitted by applicable law, we may usepersonal information to measure advertising performance, attribute purchasesand other events to advertising campaigns, understand customer interactionswith advertisements, provide or improve advertising, and send promotionalcommunications.
Analytics and Website Improvement. We may analyse Website interactions,traffic, product views, search activity, shopping behaviour, and relatedinformation to understand how our Website is used and improve its performanceand customer experience.
Security and Fraud Prevention. We may use personal information to detect,
investigate, prevent, or respond to fraud, unauthorized activity, security
incidents, abuse, or other potentially unlawful activity.
Communicating With You. We may use your information to provide customersupport, respond to questions, send order or delivery updates, and maintain ourrelationship with you.
Legal and compliance Purposes. We may process personal information tocomply with applicable laws, regulations, legal processes, tax obligations,accounting requirements, contractual obligations, and legitimate requests from
government authoritiesCookies and similar Technologies
Culiynnoxy and our service providers may use cookies, pixels, tags, scripts, local
storage, APis, and similar technologies.
These technologies may be used to:
·Enable essential Website functions.
·Maintain shopping-cart and checkout functionality.
· Remember Website and privacy preferences.
· Maintain Website security and prevent fraud.
· Analyse Website traffic and usage.
·Improve Website functionality and performance.
·Measure advertising effectiveness.
· Attribute purchases and other conversion events
· Support advertising and marketing activities where permitted.
Cookies and similar technologies may generally be classified as strictly
necessary, functional, analytics, or advertising technologies.
Strictly necessary technologies are required for essential Website operations andmay remain active because the Website cannot function properly without them.
Where required by applicable law, we request appropriate consent beforeenabling non-essential analytics or advertising technologies
You may manage available choices through the cookie Preferences controlsavailable on our Website.
Changing or rejecting certain cookie choices may affect some non-essential
Website functions, analytics, or advertising functionality.
Advertising, Analytics and AppLovin
We may work with advertising, analytics, attribution, and measurement providersto understand how customers interact with Culiynnoxy, measure advertisingperformance and conversions, prevent fraud, and improve our advertising
One of the advertising and measurement partners we may work with is Applovin
Corporation ("AppLovin")
Where enabled, AppLovin technologies may include pixels, cookies, scripts, APIs,or similar integrations.
Depending on our technical configuration, applicable law, and your privacy and
consent choices, information provided to or collected by AppLovin may include:
IP address.
Browser and device information.
Device or advertising identifiers.
Online or customer identifiers where lawfully enabled.
·Website browsing activity.
Product views.
Search activity.
·Products added to cart.
Checkout events.
Purchase and conversion events.
Advertising interactions
Attribution and campaign-performance information.
Country, region, postal information, or similar location information where
applicable.
Cookie, advertising, and privacy preference signals.
Certain contact or customer identifiers where lawfully enabled and permitted.
AppLovin may process applicable information for purposes including advertisingmeasurement, conversion attribution, advertising optimization, fraud prevention,security, delivery and improvement of advertising services, and interest-based
advertising where permitted by applicable law and your privacy choices.
The exact information processed depends on the technologies we enable, yourWebsite activity, your privacy settings and consent choices, and applicable law
Where legally required, we obtain appropriate consent before enabling Applovin
technologies for non-essential advertising purposes
We do not intentionally provide AppLovin with sensitive personal information for
advertising purposes
You may manage applicable advertising-cookie choices through our cookie
Preferences controls and other privacy-choice mechanisms available through
our Website.
visit: [https://legal.applovin.com/privacy/]
For more information about Applovin's collection and use of your informationFor more information about AppLovin's collection and use of your informationvisit: [https://legal.applovin.com/privacy/]
AppLovin's current Privacy Policy confirms that e-commerce advertisingtechnologies may process browsing events, search history, products viewed orconsidered, shopping-cart and checkout activity, purchases, and certaincustomer identifiers depending on merchant configuration and user privacychoices.
How We Disclose Personal Information
We may disclose personal information where reasonably necessary to operateour business, provide the Services, complete transactions, measure advertising,
protect the Website, or comply with applicable law.
Recipients may include:
·Shopify and other e-commerce platform providers.
· Payment processors and payment service providers.
· Shipping, warehouse, fulfillment, and logistics providers.
·Customer-support providers.
·Hosting, technology, security, and infrastructure providers.
·Analytics and performance-measurement providers.
· Advertising and attribution providers, including AppLovin.
·Fraud-prevention and risk-management providers.· Professional advisers, including accountants, auditors, and legal advisers.· Government authorities, regulators, courts, or law-enforcement authoritieswhere required by applicable law.
We may also disclose information in connection with a merger, financing,acquisition, restructuring, sale of assets, bankruptcy, or similar corporatetransaction.
Service providers may process information according to their agreements with
us and their applicable privacy obligations.
Relationship With Shopify
Our online store is hosted through Shopify.
Shopify may collect and process personal information regarding your access toand use of the Services in order to provide, secure, maintain, and improveShopify services.
Information submitted through [culiynnoxy.com]may be transmitted to Shopify
and other service providers located in countries other than the country where
you live.
Certain Shopify services may also use information regarding interactions with
our store, Shopify, and other participating merchants to provide and improve
applicable services.
For more information about Shopify's privacy practices, please review theShopify Consumer Privacy Policy at:
[https://privacy.shopify.com/en]
Depending on where you live, additional privacy choices relating to Shopify
processing may also be available through Shopify's privacy tools
Targeted Advertising and Privacy Choices
Depending on the privacy laws applicable where you live, certain advertising-related disclosures of personal information may be considered a "sale,'
"sharing," targeted advertising, or a similar regulated activity.
Where applicable, you may have the right to opt out of these activities
You may manage applicable choices by:· Using the Cookie Preferences controls available on our Website.· Rejecting non-essential advertising technologies where available.· Using applicable Website privacy-choice tools.·Contacting us at service@culiynnoxy.com· Using recognized browser or device-based privacy preference signals where
applicable.
Where required by applicable law and technically supported, we will respectapplicable privacy preference and opt-out signals communicated to us,including Global Privacy Control (GPc) and other legally required privacysignals.
Your choices may not prevent all advertising from appearing, but they mayaffect whether advertising is personalized or how advertising performance is
measured.
Marketing Communications
Where permitted by applicable law, we may send marketing or promotional
communications relating to Culiynnoxy products, offers, or store updates.
You may unsubscribe from promotional email communications at any time by
using the unsubscribe link included in the email.
Even after unsubscribing from marketing messages, you may continue to receivetransactional or service-related communications concerning orders, payments
shipping, returns, account security, or customer-support requests.
Third-Party Websites and Links
The Services may contain links to websites, social-media platforms, payment
services, or other online services operated by third parties.
If you follow a link to a third-party service, its privacy and security practices may
differ from ours.
We are not responsible for the content, privacy, security, or practices of third-
party services that we do not control.
We encourage you to review the privacy policies of third-party services before
providing personal information.
Children's Privacy
The Culiynnoxy Website and online shopping Services are intended for adultcustomers and are not directed to children.
We do not knowingly collect personal information directly from children where
parental consent or another legal basis would be required under applicable law.
If you are a parent or legal guardian and believe that a child has provided
personal information to us inappropriately, please contact us at
[service@culiynnoxy.com]so that we can review the matter and take
appropriate action as required by applicable law\.
Security of Your Information
We use reasonable administrative, technical, and organizational safeguardsdesigned to protect personal information from unauthorized access, misuse, loss,alteration, or disclosure.
However, no method of internet transmission, electronic communication, or
data-storage system can be guaranteed to be completely secure.
Please do not send complete payment-card numbers, card security codes,passwords, or other highly sensitive information through ordinary email or
customer-support communications
Data Retention
We retain personal information only for as long as reasonably necessary for
purposes such as:
· Processing and maintaining orders and transaction records.
·Providing customer service.
· Processing returns, exchanges, and refunds.
· Detecting and preventing fraud.
· Maintaining Website and account security.
· Resolving disputes.
· Enforcing agreements and policies.
· Meeting tax, accounting, legal, and regulatory obligations.
The applicable retention period may vary depending on the type of personalinformation, the purposes for processing it, and applicable legal requirements.
Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights
concerning your personal information.
These rights may include:
Right to Access or Know. You may have the right to request access to personal
information we maintain about you.
Right to Delete. You may have the right to request deletion of certain personal
information.
Right to correct. You may have the right to request correction of inaccurate
personal information.
Right to Portability. You may have the right to obtain a portable copy of eligible
personalinformation.
Right to Restrict or Object. You may have the right to object to or restrict certain
processing
Right to Withdraw consent. Where processing is based on consent, you may
have the right to withdraw your consent.
Right to Opt Out of sale, Sharing, or Targeted Advertising. Depending on
applicable law, you may have the right to opt out of certain sale or sharing ofpersonal information or processing for targeted advertising
Right to Appeal. Residents of certain jurisdictions may have the right to appealcertain decisions regarding privacy requests.
Right to complain. You may have the right to submit a complaint to an
applicable data-protection authority.
These rights are not absolute and may be subject to exceptions under applicable
law.
To submit a privacy request, contact:
[service@culiynnoxy.com]
We may need to verify your identity before processing certain privacy requests.
Where applicable, authorized agents may be required to provide appropriate
evidence that they are authorized to act on your behalf.
We will not unlawfully discriminate against you for exercising applicable privacy
rights.
United States Privacy Rights
Residents of certain U.S. states may have additional privacy rights under
applicable state privacy laws.
Depending on the law that applies, these rights may include rights to access,correct, delete, or obtain a portable copy of personal information, and rights toopt out of targeted advertising or certain sale or sharing of personal information.
You may submit applicable requests through available Website privacy controls
or by contacting:
[service@culiynnoxy.com]
Where required by applicable law, we recognize supported privacy preference
signals, including Global Privacy Control.
European Economic Area, United Kingdomand similar Jurisdictions
Where the GDPR, UK GDPR, or similar privacy laws apply, we may processpersonal information based on one or more applicable legal bases, including:
· Performance of a contract
Compliance with legal obligations.Our legitimate interests
Your consent.
· Protection or exercise of legal rights.
Where processing is based on consent, you may withdraw your consent at any
time
Withdrawal does not affect the lawfulness of processing performed beforeconsent was withdrawn.
Where applicable, you may also have the right to complain to the relevant data-
protection authority
International Transfers
Our service providers, payment processors, technology providers, advertisingproviders, and logistics partners may operate in countries other than the country
where you live
As a result, personal information may be transferred to, processed in, or stored in
other countries.
Where required by applicable law, we use appropriate safeguards forinternational transfers, which may include contractual protections such asapplicable Standard Contractual Clauses or other legally recognized transfer
mechanisms.
Complaints
If you have concerns or complaints regarding how we process personalinformation, please contact us using the contact details below.
Depending on where you live, you may also have the right to appeal anapplicable privacy decision or submit a complaint to your local data-protection
authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to ourbusiness operations, Website functionality, technologies, service providers,advertising services, privacy practices, or applicable laws.
When we update this Privacy Policy, we will revise the Last updated date at thetop of this page.
Where required by law, we may provide additional notice regarding materialchanges.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or wouldlike to exercise an applicable privacy right, please contact us.
Brand: Culiynnoxy
Website: [culiynnoxy.com]
Legal Entity:
Hangzhou Fengmu Trading Co., Ltd.
Registered Address:
Zhejiang Province, Hangzhou City, Xiaoshan District,
Beigan Subdistrict, Jingcheng Road 458,
Hangzhou Jiangnan International Business Center, 2702-38
Unified Social Credit Code:
91330109MAEFTH89Y
Customer Support and Privacy Email:
[service@culiynnoxy.com]
[culiynnoxy.com]is owned and operated by Guangzhou Yueying Technology
Co., Ltd. The company is responsible for the operation of the online storecustomer service, order coordination, and related e-commerce activities.
Company Operation Information
The Culiynnoxy online store and website are operated by our company:
Brand: Culiynnoxy
Website: culiynnoxy.com
Legal Entity: Hangzhou Fengmu Trading Co., Ltd.
Customer Support Email: service@culiynnoxy.com
Phone: +86 18703875135
Registered Address:
Zhejiang Province, Hangzhou City, Xiaoshan District,
Beigan Subdistrict, Jingcheng Road 458,
Hangzhou Jiangnan International Business Center, 2702-38
Unified Social Credit Code:
91330109MAEFTH89Y
Hangzhou Fengmu Trading Co., Ltd. is responsible for the operation of the Culiynnoxy online store, including website management, customer service, order coordination, and related e-commerce activities.