Terms and Conditions
These Terms and Conditions ("Terms") apply to purchases made through
culiynnoxy.com
culiynnoxy.com is operated by Hangzhou Fengmu Trading Co., Ltd.
By submitting an order through our website, you acknowledge that you have
read, understood, and agree that your purchase is subject to these Terms and
any other applicable policies made available on culiynnoxy.com.

Scope of These Terms

These Terms apply to purchases of products offered through culiynnoxy.com.
Additional policies may also apply to your purchase, including our:
·Shipping Policy
·Return & Refund Policy

Payment & Security Policy

Culiynnoxy supports secure payment processing through trusted payment providers. Available payment methods will be displayed during checkout based on your location and order details.

All transactions may be subject to authorization, verification, fraud prevention, and security checks to help protect both customers and our store.

& Security Policy

Privacy Policy

Culiynnoxy respects your privacy and is committed to protecting the personal information you provide while using our website and purchasing our jewelry products.

Information collected through our website may be used to process orders, provide customer support, improve shopping experiences, maintain website security, and support services related to our online store.

Policy
Terms ot Use
·Product Support &Warranty information
Where applicable, these policies should be read together with these Terms.

Product Information

We make reasonable efforts to present product descriptions, materials,
dimensions, colours, finishes, photographs, functionality, pricing, and availability
accurately.
Culiynnoxy products may include bracelets, earrings, necklaces, pendant
jewelry, chain jewelry, and other jewelry pieces.However, actual product appearance may vary slightly due to:
Screen or display settingsLighting conditionsPhotographyManufacturing tolerancesMaterial or finish variationsDecorative detail variationsProduct batch differencesPackaging or design updates
Products featuring metallic finishes, pearl-look accents, clear stone-look details,
textured surfaces, sculptural forms, or other decorative elements may vary
slightly in shape, texture, colour, surface appearance, or decorative detail.
Such minor variations may be part of normal manufacturing and do not
necessarily constitute a defect
We reserve the right to correct errors, update product information, revise
availability, or modify website content where reasonably necessary.
If a material error affects an order that has already been placed, we maycontact you regarding available options or cancel the affected item and issuean appropriate refund.

Product Requirements

Certain Culiynnoxy products may include or require compatible:
Clasps or fastening componentsEarring backs or closuresExtension chainsDetachable pendants or charmsconnectors
Other accessories specified on the product page
Customers are responsible for reviewing the applicable product information
before purchasing or using the item.
Product construction, closures, decorative components, and sizing may vary
between products or versions
Unless expressly stated otherwise, Culiynnoxy does not guarantee that everythird-party accessory, replacement component, or jewelry part will be suitablefor every product.
Customers should review the stated dimensions, materials, intended use, and
care information before purchasing.

Orders and Acceptance

After you submit an order, you may receive an automated order confirmation.
This confirmation acknowledges that we have received your order but does not
necessarily constitute final acceptance or confirmation that the order has
shipped.
We reserve the right to refuse, limit, verify, or cancel an order where reasonably
necessary,including circumstances involving:

Payment & Security Policy

Culiynnoxy supports secure payment processing through trusted payment providers. Available payment methods will be displayed during checkout based on your location and order details.

All transactions may be subject to authorization, verification, fraud prevention, and security checks to help protect both customers and our store.

authorization failure
Suspected fraud
Unauthorized payment activity
Inventory limitations
incorrect pricing or product information
Shipping restrictions
Duplicate or unusual orders
Suspected unauthorized resale
Abuse of promotions
Legal or regulatory restrictions
Other circumstances preventing reasonable fulfillment
If an order is canceled after payment has been successfully charged, an
appropriate refund will be issued to the original payment method or another
method permitted by the applicable payment provider.

Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible
service@culiynnoxy.com
We will make reasonable efforts to assist before fulfillment begins.
However, we cannot guarantee that changes or cancellations can be made once
an order has entered:
Processing
Picking or packing
Fulfillment
Shipping preparation
Dispatch
If an order has already shipped, the applicable Return & Refund Policy may
apply.

Prices

Product prices are displayed and processed in U.s. dollars (usD) culiynnoxy.com

Prices

may vary depending on:
Product selection
Product size or variation
Colour or finish
QuantityDestination
Promotional eligibility
Applicable taxes
Shipping charges
The final amount payable will be displayed during checkout before you completeyour purchase
We may update prices at any time for future purchases.
If an obvious pricing or technical error occurs, we reserve the right to correct the
error and, where appropriate, contact you before fulfillment or cancel the
affected order.

Taxes and Other Charges

Applicable taxes, shipping charges, and other order-related fees will be
displayed during checkout where required or supported.
International orders may also be subject to:
Customs duties
Import taxesBrokerage feesClearance charges
Other local government or carrier fees
Unless otherwise stated during checkout, these charges are generally theresponsibility of the recipient.
Please review our shipping Policy for additional information.

Payment & Security Policy

Culiynnoxy supports secure payment processing through trusted payment providers. Available payment methods will be displayed during checkout based on your location and order details.

All transactions may be subject to authorization, verification, fraud prevention, and security checks to help protect both customers and our store.

Available payment methods are displayed during checkout and may vary
depending on:
Customer location
Device
Order value
Available payment services
By submitting payment information, you represent that:
· You are authorized to use the selected payment method
· The information provided is accurate and complete
· You authorize the applicable transaction amount to be processed
All transactions may be subject to authorization, verification, fraud prevention,and security checks.
For additional information, please review our

Payment & Security Policy

Culiynnoxy supports secure payment processing through trusted payment providers. Available payment methods will be displayed during checkout based on your location and order details.

All transactions may be subject to authorization, verification, fraud prevention, and security checks to help protect both customers and our store.

& Security Policy.

Promotions and Offers

Culiynnoxy may periodically offer:
Promotional pricing
Discount codes
Product bundlesLimited-time offersFree or reduced shipping
Other promotional benefits
Promotions may be subject to additional conditions including:
Start and end dates
Minimum purchase requirements
Product exclusionsGeographic restrictionsQuantity limitationsCustomer eligibility
Usage restrictions
Unless otherwise stated, promotional offers may not be combined.
Discounts generally cannot be applied retroactively to completed orders.
We reserve the right to modify, suspend, or discontinue promotional offers where
permitted by applicable law.

Shipping and Delivery

Shipping methods, estimated delivery times, tracking availability, shipping
charges, and related matters are governed by our shipping Policy.
Any delivery date or timeframe provided is an estimate unless expressly stated
otherwise.
Delivery may be affected by circumstances outside our reasonable control,
including:
Carrier operations
Customs processing
Weather
Transportation disruptions
Holidays
Remote delivery destinationsLocal delivery conditions
Customers are responsible for providing complete and accurate shipping
information during checkout.
Some Culiynnoxy products may include fine chains, clasps, decorative accents,
pendants, pearl-look details, clear stone-look details, or other delicate jewelry
components
We take reasonable measures to package such products appropriately fortransportation, but customers should inspect their order promptly after delivery.

Returns and Refunds

Returns, refunds, exchanges, damaged products, incorrect orders, and related
procedures are governed by our Return & Refund Policy.
Please contact us before returning a product so that our customer support team
can review your request and provide the applicable return instructions.
Nothing in our return procedures is intended to limit consumer rights that cannot
legally be excluded.

Damaged, Defective, or Incorrect Products

If your Culiynnoxy product arrives damaged, defective, incorrect, or incomplete,please contact us as soon as reasonably possible.
This is especially important for delicate products such as bracelets, earrings,necklaces, fine chains, pendants, clasps, and decorative jewelry components.
We may request:
Your order number
Clear photographs of the product
Photographs of the outer and inner packaging
A photograph of the shipping label
A short video demonstrating the issue where relevant
Please retain the product and original packaging until our customer service
team has reviewed your request.
Depending on the circumstances and applicable law, available remedies may
include a replacement, refund, repair, or another appropriate resolution.

Product Use and Care

Products purchased from Culiynnoxy should be used only for their intendedpurpose and in accordance with applicable:
Product instructions
Specifications
Care information
Fastening or closure guidance
Product warnings
Product-specific recommendations

Bracelets and Necklaces

For bracelets, necklaces, chains, and pendant jewelry:
Handle chains and connectors carefully
Avoid excessive pulling, twisting, or bending
Open and close clasps gently
Store jewelry in a clean and dry place
Clean with an appropriate soft cloth
Avoid abrasive cleaners unless specifically permitted
Stop using the product if a clasp, chain, or connector appears damaged

Earrings and Fastening Components

For earrings and products with posts, hooks, clasps, backs, or other fastening
details:
Handle carefully
· Avoid bending posts or hooks unnecessarily
Check that closures are properly aligned before use
Store earrings carefully to help prevent tangling or damage
Clean with an appropriate soft cloth
· Avoid excessive force when opening or closing fastening components
· Stop using the product if any component appears damaged or unsuitable for
continued use
Minor differences in colour, texture, shape, finish, or decorative detail may occur
between jewelry pieces.

Decorative Accents and Jewelry Details

Where a Culiynnoxy product includes pearl-look accents, clear stone-look
details, pendants, charms, or other decorative components:
Handle decorative details carefully
·Avoid unnecessary impact or pressure
Do not pull or twist attached decorative components
Store pieces separately where practical
Avoid abrasive cleaning materials
· Avoid unnecessary contact with harsh chemicals or cleaning products
Product-specific instructions take priority where provided.

Indoor and Outdoor Use

Unless a product page expressly states that an item is designed for particularconditions, Culiynnoxy jewelry should be protected from unnecessary exposure
Rain
Excessive moisture
Extreme temperatures
Prolonged direct sunlight
· Harsh chemicals or cleaning products
Any waterproof, water-resistant, or similar product claim applies only where
specifically stated for the individual product.Product Dimensions and NaturalVariations
Measurements displayed on culiynnoxy.com are provided as a useful productrererence.
Minor dimensional variations may occur as a result of:
Manufacturing methods
Measurement methodsProduct constructionMaterial characteristics
·Product batch variations
Jewelry products featuring metallic finishes, pearl-look details, clear stone-lookaccents, textured surfaces, or decorative elements may not be completelyidentical from piece to piece.

Product Warranty

Certain Culiynnoxy products may be covered by a limited warranty where
specifically stated.
Where applicable, warranty coverage, duration, exclusions, and claim
procedures will be described on the relevant product page, product
documentation, or Product Support & Warranty page
Warranty coverage is separate from statutory consumer rights.
Nothing in our warranty terms limits rights that cannot lawfully be excluded
under applicable consumer law.

Personal Use

Products offered through culiynnoxy.com are intended primarily for lawfulpersonal, accessory, or gift use unless otherwise expressly agreed by us inwriting.
Unauthorized commercial resale may be restricted where reasonably necessary.

Prohibited Activity

You may not use culiynnoxy.com or its purchasing systems for:
FraudulenttransactionsUnauthorized payment activityAbuse of discounts or promotionsManipulation of checkout systemsMisuse of return or refund proceduresUnauthorized resale where restrictedInterference with website securityOther unlawful or deceptive activity
We may take reasonable steps to protect our customers, website, business, and
payment systems where suspicious activity is identified.

Intellectual Property

Unless otherwise stated, website content including:
Culiynnoxy branding
Logos
Product descriptions
Images
Graphics
VideosLayouts
Design elements
· Original written content
is owned by, licensed to, or otherwise used with authorization by Culiynnoxy,
Hangzhou Fengmu Trading Co., Ltd., or the applicable rights holder.
Website content may not be reproduced, distributed, modified, commerciallyexploited, or otherwise used without appropriate authorization except where
permitted by applicable law\.

Third-Party Services

Culiynnoxy may rely on third-party service providers to support:
Ecommerce infrastructure

Payment & Security Policy

Culiynnoxy supports secure payment processing through trusted payment providers. Available payment methods will be displayed during checkout based on your location and order details.

All transactions may be subject to authorization, verification, fraud prevention, and security checks to help protect both customers and our store.

processing
Order fulfillment
Shipping and logistics
Customer support
Analytics
Advertising and attribution
Fraud prevention
Security
Other technology services
Third-party services may be governed by their own terms and privacy practices.
not operate or control
Culiynnoxy is not responsible for independent third-party services that we do

Electronic Communications

By placing an order or contacting us electronically, you agree that we maycommunicate with you electronically where appropriate
These communications may include:
Order confirmations
·

Payment & Security Policy

Culiynnoxy supports secure payment processing through trusted payment providers. Available payment methods will be displayed during checkout based on your location and order details.

All transactions may be subject to authorization, verification, fraud prevention, and security checks to help protect both customers and our store.

notifications
Shipping updates
Tracking information
Customer support responses
Return or refund communications
Security notices
Important service-related information
Marketing communications are handled separately and may be subject to
applicable consent and unsubscribe requirements.

Privacy Policy

Culiynnoxy respects your privacy and is committed to protecting the personal information you provide while using our website and purchasing our jewelry products.

Information collected through our website may be used to process orders, provide customer support, improve shopping experiences, maintain website security, and support services related to our online store.

Our collection, use, disclosure, and protection of personal information is
described in our

Privacy Policy

Culiynnoxy respects your privacy and is committed to protecting the personal information you provide while using our website and purchasing our jewelry products.

Information collected through our website may be used to process orders, provide customer support, improve shopping experiences, maintain website security, and support services related to our online store.

Policy.
Where applicable, additional privacy controls may be available through our Your

Privacy Policy

Culiynnoxy respects your privacy and is committed to protecting the personal information you provide while using our website and purchasing our jewelry products.

Information collected through our website may be used to process orders, provide customer support, improve shopping experiences, maintain website security, and support services related to our online store.

choices page.

Disclaimer

To the fullest extent permitted by applicable law, culiynnoxy.com and related
website services are provided on an "as is" and "as available" basis.
We do not guarantee uninterrupted website availability or that every technicalissue will be corrected immediately.
Product photographs and displays are intended to represent the products as
accurately as reasonably possible, but minor variations may occur as described
above
Product-specific warranties, where applicable, are governed by the applicable
warranty terms.
Nothing in these Terms excludes any warranty, consumer right, guarantee, or
remedy that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, Culiynnoxy and Hangzhou Fengmu Trading Co., Ltd. will not be liable for indirect, incidental, special,consequential, exemplary, or punitive damages arising out of or relating to apurchase, order, transaction, product, or use of the store where such liability maylawfully be limited
Nothing in these Terms is intended to exclude, restrict, or limit:
Liability that cannot lawfully be excluded
Mandatory consumer rights
Remedies available under applicable consumer protection laws

Consumer Rights

Depending on your country, state, province, or region, you may have statutory consumer rights relating to:

· Product conformity

· Defective products

· Repairs

· Replacements

· Returns

· Refunds

· Cancellations

Nothing in these Terms is intended to waive or restrict rights that cannot legally be waived.

Where mandatory consumer protection laws provide greater rights than these Terms, those legal rights will continue to apply.

Severability

If any provision of these Terms is determined to be invalid, uniawful, orunenforceable, the remaining provisions will continue in effect to the fullestextent permitted by applicable law.

Changes to These Terms

We may update these Terms periodically to reflect changes in:
Business operations
·Products or collections
Website functionality
Store policies
·Legal requirements
·Regulatory requirements
The updated version will be posted on this page.
The version of these Terms in effect when an order is placed will generally governthat transaction unless applicable law requires otherwise.

Contact Us

If you have questions regarding these Terms and Conditions, an order, a Culiynnoxy product, or our store policies, please contact us:
Brand: CuliynnoxyWebsite: culiynnoxy.com
LegalEntity:
Hangzhou Fengmu Trading Co., Ltd.

Registered Address:

Zhejiang Province, Hangzhou City, Xiaoshan District,

Beigan Subdistrict, Jingcheng Road 458,

Hangzhou Jiangnan International Business Center, 2702-38

Unified Social Credit Code:
91330109MAEFTH89Y
Customer Support Email:
service@culiynnoxy.com
culiynnoxy.com is operated by Hangzhou Fengmu Trading Co., Ltd.